Recently, the urgent ringtone sounded at the Shougang Emergency Station of the Beijing 120 Shijingshan Sub-center — a traffic accident had occurred at the south gate of a logistics park in the district, involving an electric bicycle and a motor vehicle. Someone had been injured and urgently needed medical assistance.
Upon receiving the dispatch order, the ambulance crew — doctor Zhang Shuliang, nurse Song Zengtao, and driver Zou Haiwei — responded immediately and sped toward the scene.
Inside the speeding ambulance, Dr. Zhang promptly called the scene and patiently asked about the injured person’s condition. After learning that the patient complained of pain in the lower left abdomen, he quickly recognized the possible risks of internal organ injury or hidden fractures based on his years of pre-hospital emergency experience. He immediately instructed the people on site: “Try not to move the patient, and do not reposition him casually. We’ll arrive shortly.” His advice not only helped prevent secondary injuries caused by improper handling, but also reassured those at the scene. At the same time, driver Zou, relying on his familiarity with local road conditions, rapidly assessed traffic conditions and selected the optimal route, avoiding congested roads and ensuring the ambulance reached the scene as quickly and safely as possible.
Upon arrival, the situation closely matched Dr. Zhang’s professional assessment. The injured man was sitting on the footboard of the electric bicycle, visibly distressed and in severe pain. Dr. Zhang stepped forward, bent down, and carefully performed a physical examination and injury assessment. A rapid examination confirmed tenderness in the lower left abdomen, as well as multiple abrasions and swelling on both knees, the left elbow, and the left wrist, with obvious limitations in limb movement. Throughout the process, nurse Song worked closely with the physician and accurately monitored the patient’s vital signs, including blood pressure and heart rate.
“The patient’s vital signs are stable. Begin wound cleaning, dressing, and immobilization immediately,” Dr. Zhang decisively instructed. With skilled and gentle movements, the nurse carefully disinfected and dressed each abrasion and professionally immobilized the injured limbs. After treatment, the crew members worked in coordination, using standardized transfer techniques to carefully move the patient onto the stretcher and secure him properly, minimizing the risk of worsening the injuries. Driver Zou then safely and steadily transported the patient to the nearest hospital emergency department for further treatment.
From receiving the emergency call to arriving at the scene, from treatment to hospital transfer, this mission was just one of countless routine emergency responses for the Shougang Emergency Station. Yet for the injured man sitting on the electric bicycle, unable to move because of the pain, every minute felt unbearably long. Dr. Zhang’s words — “We’ll arrive shortly” — were more than professional instructions; they were a reassuring promise. Emergency responders may not speak in grand or poetic language, but every careful examination, every gentle movement during transport, and every steady press of the accelerator silently tells a stranger in distress: “Don’t worry. We’re here.”
Once the patient was safely delivered to the hospital, the crew returned to the ambulance and prepared for the next mission.
Beijing 120 Health Reminder
Road safety is no small matter. Before professional rescuers arrive, the correct actions taken by the first witness are critically important:
1. Do not move the injured person blindly. Traffic accidents can cause hidden spinal injuries or fractures. Improper dragging or movement may result in secondary injuries or even become life-threatening.
2. Call 120 correctly. Stay calm and clearly provide the address, the patient’s condition, and the number of injured people. Cooperate patiently with the dispatcher and do not hang up prematurely.
3. Provide proper on-site protection. If there is bleeding, use clean clothing or gauze to apply direct pressure to stop the bleeding. If the injured person is confused or unconscious, promptly clear any foreign objects from the mouth and nose to keep the airway open. Do not give food or water, and wait for professional medical personnel to arrive.