In the depths of winter, with piercing north winds, nothing could deter the firm steps of Beijing 120 pre-hospital emergency responders in their mission to protect life. Recently, the Xuxinzhuang ambulance team of the Tongzhou Sub-center of Beijing 120 received an urgent dispatch: an 89-year-old elderly person had accidentally fallen inside a supermarket in Songzhuang Town. The situation was critical and immediate rescue was required.

Time is life. Upon receiving the call, the emergency team set off without delay. En route, physician Wu Haijuan made several attempts to contact the family to learn more about the patient’s injuries. Although she was temporarily unable to reach them, she remained calm and well-organized—asking nurse Meng Shuai to prepare emergency supplies in advance, while driver Shang Shuo, relying on his skilled driving, sped through the cold winter streets toward the scene. After arrival, the medical staff promptly comforted the frightened patient and the anxious family members, and then carried out a professional assessment. Although injured, the elderly patient was conscious and responsive. A preliminary evaluation indicated maxillofacial injuries and trauma to the left hip. Working in close coordination, the crew quickly performed wound cleansing and fixation of the injured areas, then smoothly and safely transferred the patient onto the ambulance. The entire process was seamless, efficient, and well-coordinated.

Upon arrival at the hospital, the ambulance crew’s care did not end with the handover. Considering that the family members were also elderly and appeared overwhelmed by registration and consultation procedures, the team proactively became a “warm-hearted escort group.” Dr. Wu continued to monitor the patient’s condition and carefully briefed the receiving physician on key on-scene treatment details, while nurse Meng skillfully assisted with registration, wheelchair rental, and other procedures, accompanying and guiding the patient throughout until further treatment was successfully initiated. Deeply moved by the busy yet compassionate presence of the medical staff, the family repeatedly expressed their gratitude: “Thanks to you, not only was the rescue timely, but it was also so thoughtful and considerate. In this cold winter, you made us truly feel warmth.”

Doctor’s Warm Reminder: A Complete Winter Fall-Prevention Guide for the Elderly

In winter, low temperatures and slippery surfaces significantly increase the risk of falls among elderly people. To help keep your elder family safe, please take note of the following practical fall-prevention tips:

I. Create a Safe Home Environment

Keep indoor walkways clear; promptly remove clutter and loose wires, and secure furniture against walls.

Place non-slip mats in wet areas such as bathrooms and kitchens; install sturdy grab bars in bathtubs and shower areas, and use night lights by the bedside.

Keep frequently used items within easy reach to reduce the need for tiptoeing or bending.

II. Strengthen Daily Personal Protection

Wear well-fitting clothing and non-slip, soft-soled shoes; those with poor eyesight should wear appropriate glasses.

Use canes or walkers when necessary; always hold handrails when using stairs, and try to go out accompanied by family members.

III. Maintain Health and Prevent Risks in Advance

Have regular vision and hearing checks; monitor blood pressure and be alert to orthostatic hypotension.

Engage in moderate balance exercises such as Tai Chi to strengthen lower-limb muscles; ensure adequate intake of calcium and vitamin D.

Understand the side effects of commonly used medications to prevent falls caused by dizziness or weakness.

IV. Be Prepared for Emergencies

Install emergency call devices at home; ensure elderly individuals carry a mobile phone or personal alert device.

Keep family communication channels open so that help can be reached immediately in case of an accident.

Fall prevention is a shared “safety protection initiative” requiring the joint efforts of older adults, families, and society. The Tongzhou Sub-center remains committed to the principle of “life first, service with warmth,” using professional expertise and compassionate care to build a strong safety shield for patients at every critical moment—so that warmth and hope are always close at hand.